Digital Membership Cards at the O!

Ogden Museum Members now have access to digital membership cards!

The card lives in your smartphone wallet, so you have it with you anywhere you go. That means no more forgetting your card, and you are helping reduce paper usage.

All Members will receive digital cards after joining Ogden Museum for the first time or upon renewing an existing membership. If you would prefer to request a hard-copy card, please let us know by emailing the Membership Department or calling 504.539.9607. See also, instructions below for printing your membership card at home.

How do I use my digital card?

Your digital membership card is unique to your membership and displays your name, membership level, expiration date and a barcode for us to scan. Simply show your digital membership card to our staff at the Museum to take advantage of your member benefits!

How do I download my digital membership card?

Digital membership cards will be sent to the primary email address of all active Members. You will need to open this email on your smartphone and follow the instructions to download the card. The card will be automatically stored in your phone’s wallet app.

• For iPhone Users
  Access the digital membership card email from your smartphone and click the “Download” button, then click “Add to Wallet,” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in the wallet app at any time.
• For Android Users
  First you will need to download Wallet Passes from Google Play. After you have the app, access the digital membership card email from your smartphone and click “Download” in the email. The card will then be added to your Wallet Passes app where it can be accessed at any time.

Please note: If you would like to print your membership card, you can open this email on a computer, select DOWNLOAD MEMBERSHIP CARD and click “print a physical copy” at the bottom of the new window that opens.

I am not sure that I received my digital card. Can you send it again?

Yes! Please contact us at membership@ogdenmuseum.org or 504.539.9607, and we can resend the email for you to download your digital card. You may want to check the Junk or Spam folders of your email. The email subject line will read, “Your New Membership Card.”

How will I receive my guest passes?

Guest admission passes will continue to be mailed to you when you renew at the Supporting level or higher.

Can I use my digital card in order to get North American Reciprocal Museums (NARM) access?

Dual Members and above will see the NARM logo on their digital cards. Members can show the logo on their digital cards at participating institutions just like they would their paper card.

How can I share the digital card with the other person on my membership?

Digital membership cards will read the names of both individuals included on your membership.

Android:

Navigate to the back of the card by clicking the small “i” on the front. Then use the “Share Pass” button to send the card to the additional member.

iPhone:

Navigate to the back of the card by clicking on the three-dot icon in the upper right-hand corner. Select “Pass Details”. Then click on the square with an arrow, (share icon) in the upper right-hand corner to send the card to the additional member.

The primary email on your membership will receive the email with a link to download your membership card. After downloading, you will then need to share the card with the second individual on your membership. The digital membership card email cannot be forwarded, as each download link can only be used once.

Can I update the email address(es) associated with my membership?

Yes! Simply contact us at membership@ogdenmuseum.org, or 504.539.9607, to update your information. Please also review and update all of your contact information as you renew your membership.

Still have questions?

We’re happy to help. Give us a call 504.539.9607, or send an email to membership@ogdenmuseum.org.

Get help during your next visit- Ogden Museum staff at the Visitor Services desk and Museum Store are trained to assist with downloading your digital card in-person. We look forward to welcoming you soon at the O!